Our Therapy Team

Ashleigh Kitchner

Customer Experience

Ashleigh is a passionate and driven individual who relocated from her hometown of Lithgow to Newcastle to pursue a double bachelor’s degree in Business and Innovation & Entrepreneurship, with the dream of one day helping build something that holds meaning for others. Growing up on a 40-acre property surrounded by horses, Ashleigh developed a deep appreciation for nature, responsibility, and hard work from an early age. These values have shaped her approach to life and work, where she consistently strives to help people feel seen, valued, and supported.

As the Client Care Coordinator at Engage VR Rehab, Ashleigh plays a vital role in ensuring the daily operations run smoothly. She manages day-to-day schedules, answers client enquiries, solves queries with patience and empathy, and serves as a key link between clients, clinicians, and referrers. She ensures all relevant information is communicated clearly to clinicians so that clients receive the best possible care and support. With a strong focus on client experience, Ashleigh understands how important it is for people to feel acknowledged the moment they walk through the door—and she makes sure they do, greeting each person with genuine warmth and a welcoming smile, often accompanied by a comforting cup of tea or coffee.

With a strong foundation in business and a heart for making a difference, Ashleigh continues to follow her calling to positively impact the lives of those around her.

Customer Experience

Ashleigh Kitchner

Customer Experience
Customer Experience
General Manager